from frustration to automation.
80% less manual effort on returns Processing time of returns in 1.5 minutes 30% of customers choose store credit Return rate around 6% - 7%
from returns to repeat purchases.
500+ customers choose a gift card over refund
Resulted in thousands of euros revenue retention
95% of the return process is automated
Processing time per return went from 5-6 minutes to 1 minute
a sustainable returns strategy.
50% less returns due to a strong return process Low return rate of 10% Second chance for returns Sharper product prices and more satisfied customers
less manual work, more customer loyalty.
Automated return process Increased customer loyalty with coupons Improved product descriptions based on return data Returns management with fulfillment partner
success with a sustainable and innovative return process.
In-store returns Loyalty program with dynamic return policy Sustainable returns process Increased customer experience and loyalty
gain control over multiple return flows.
Marketplace returns Automatic refunds Sustainable returns process Excellent customer satisfaction
clunky to fully automated.
Return solution for fulfillment Fully automated returns process Seamless integration with WMS
from chaos to control.
Less costs, more margin Improved efficiency Excellent customer experience Reduced amount of defective returns
more growth, less returns.
85% time saved on returns Lowered returns by 60% Less manual operations
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the winning returns strategy of Kamera Express.
Faster processing Reduce returns From 3 to 1 tool
the optimal customer experience
Faster return handling Proces optimization Product improvements with return data
44% faster return handling.
2 minutes saved on return handling Automated returns process
lowered return percentage.
Advanced return data insights Insight into issues in product range Decreased return percentage by 11%
improved customer satisfaction & efficiency.
Process optimization Faster communication Automated returns process
smooth return process for customers & colleagues.
Process optimization Faster communication Automated returns process
