smart return form.
The return process fully digitalized.
Say goodbye to your paper return form. Whatever return options, carriers or fields you use - Our smart return form is fully customizable, adapted to your return process & corporate identity!
adapted to any return policy.
100% customizable & on-brand.
With the smart return form, customers can independently create a return label and choose their favorite return method from their own selection. One clear returns process makes up for fewer customer service questions.
The return form is set-up in your webshops branding. With custom fields, drop-downs, checkboxes & photo uploads you ensure that you receive the correct return information.
"Returns are a part of the customer journey, it should be a smooth experience.”
avoid unnecessary returns.
Stimulate revenue retention.
You decide exactly what you want to ask before the return shipment has taken place. This way you block unnecessary returns and only the returns that you allow will receive a label.
Ideally you would like to return as little as possible and sometimes a customer is also happy with a discount code instead of a refund. Let your customers choose their most ideal solution. Our data shows that 30% of customers opt for a discount code - Count out your profit!
all carriers. endless return options.
You ask. We carry.
European customers? We got you. Large parcels? No problem! Let your customers choose their favorite carrier.
You can easily integrate Returnless with all carriers throughout Europe. Regardless of whether you want to use pick-ups or printerless. You choose which carrier and return options you want to offer.
Regardless of whether you want to work with your own carrier contracts, or with ours. It's up to you!