coupons with store credit. 

Retain revenue by offering exchanges through coupons.

Refunds don’t have to be the default in your return process. Many customers are just as happy with a coupon code. Our data shows that on average 30% of consumers choose a coupon instead of a refund!

why choose coupons?

Coupons are automatically generated, unique codes that hold store credit. Customers can use this credit to exchange their returned product by purchasing a new one. It’s a simple, fast, and cost-effective alternative to a refund, and your customers are just as happy with it.

Iconografie | Check-groenblauwOffer product exchanges through coupons, without any technical complexity.
Iconografie | Check-groenblauwBoost your conversion rate and increase the chance of up-sells with coupons.
Iconografie | Check-groenblauwGenerate coupons automatically, at no extra cost.

Why choose coupons?
coupons as alternative for exchanges

exchanges

why coupons are perfect for exchanges.

Better customer experience. Give your customers the flexibility to exchange an item they actually want. With coupons your customers are not bound to just sizes or colours. Your customers can exchange any item at any day at any time.

Better stock management. Exchanging sizes or colors directly can become quite a mess, especially when updating your stock. With a coupon code the returned item easily flows back into stock, just as with a regular return. And the exchanged item is completed via a new order, just as your usual orders.

No fee per exchange. At Returnless you don't pay a fee per exchange, you pay a monthly or yearly fixed amount for our software.

revenue retention

boost your conversion with coupons.

Increase upsells. Our data shows that customers spend on average 20% more than the value of their returned item when placing their next order.

Encourage customers to choose a coupon. Ask customers for their preferred resolution in the digital return form, and make options like a coupon extra appealing. For example, offer €5 extra credit or free shipping when they choose a coupon.

Boost conversion with coupons
Automatic generated coupons

automations

generate coupons automatically.

Help customers faster. Customers no longer have to wait until their return is received and processed. They can instantly exchange an item using their unique code, or save the code for later.

It's easy! Coupons are simple for your customers, but especially for you as a webshop owner. Why? Because the coupon is generated automatically, including any additional order value.

Use coupons with integrations. Coupons work seamlessly with various integrations, such as e-commerce platforms or your WMS.

no extra fees

we don’t charge fees per exchange.

With our solution, you don’t pay any commission per exchange. No hidden costs, just the benefits of a smooth and effortless exchange process.

discover more.

  • Blog visuals-06
    SUCCESS STORY
    Superstruct

    "Thanks to Returnless we have 40% more exchanges by using coupons!"

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    FEATURE
    Discover more about exchanges

    Keep the return experience smooth for your customers by offering exchanges with flexible, easy-to-use coupons.

     

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    BLOG
    How do you use coupons for exchanges?

    Read more about how to use coupons in your return process. 

get started for free.

Play around and test out all features for free. Or schedule a demo with one of our colleagues if you'd like more info first.

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