digital return form.
Fully digitize your return process.
Say goodbye to your paper return form. Our smart return form is fully customizable, adapted to your return process and branding. Connect any carrier and get access to endless shipping options.
design return forms in your branding.
The return form is fully customizable. Enabling you to add your own colors, images, translations and text. Creating the perfect form in your webshops' branding never was this easy.
add custom fields and questions.
Processing your returns smoothly starts with having the right information. Our return form allows you to create custom fields and questions so you get the details that you need right from the start of the return request.
connect any carrier and provide endless shipping options.
You can easily connect Returnless with all carriers throughout Europe. Allowing your customers to return products their favorite way, whether that's via pick-ups or printerless.
You're free to choose which carrier and return options you want to offer in your return form. And, you're free to decide whether you want to use your own carrier contract or use our pre-negotiated rates.
let your customers return in store.
Do you have an omnichannel strategy and have physical stores in addition to your online store? In the return form, you can add physical stores as return addresses for in store returns. Returnless will automatically make a selection of the nearest stores for your customer. This way, you save on unnecessary shipping costs, and your product can be resold directly in one of your stores.
generate store credit and retain revenue of your returns.
By offering your customers multiple refund solutions for their return, such as a coupon code with store credit, you might end up saving revenue that would otherwise be lost.
lower returns with dynamic return costs.
Mindful shoppers return fewer items and are more profitable. By implementing dynamic return costs, you charge a small fee for each returned item. This fee, though minimal, discourages customers from ordering excessively and returning most of their purchases. Promote more thoughtful purchasing habits, leading to fewer returns and increased profitability.
watch a quick tour
of the return form.
"Returns are an important part of the customer journey, it should be a smooth experience.”
get started for free.
Play around and test out all features for free. Or schedule a demo with one of our colleagues if you'd like more info first.
