Designed for e-commerce.

get control over your returns.

We give e-commerce businesses a way to get their returns in check. With our returns platform you'll handle returns faster, lower costs and prevent future returns.

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Testimonials | Brandfield-wit

how returnless works.

Get control over your entire return process. From return request to return analytics. Whatever the challenge, with Returnless you manage a solid return solution.

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offer your customers a smooth return experience.

Our digital return form provides your customers with a seamless return experience. The return form is fully customizable, allowing you to gather all the necessary information for a smooth return process. You can create designs that align with your branding and include custom questions, dynamic follow-ups, photo uploads, and more.

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never again waste time deciding what to do with each return.

With return rules you don't have to check each and every single one of your incoming return requests to decide what should happen. Whether that is to offer a paid or free return label, reject the request, update statusses, forward requests to customer service and much more.

Simply tell us in which scenario what needs to happen and Returnless will take the required steps for you from now on. Instantly decreasing your request handling time to near zero. With over 50+ conditions to choose from you can create rules for every situation that you might require.

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retain the revenue of your returns with store credit.

By offering your customers multiple refund solutions for their return, such as a coupon code with store credit, you can end up saving revenue that would otherwise be lost. Returnless allows you to automatically generate coupon codes with store credit and send them to your customers.

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automate tasks, such as refunds, and finalize returns in no time.

Eliminate recurring tasks and let Returnless do the return handling for you. Automations trigger actions, such as create refund, generate coupon code, update status and more. You decide the scenarios and conditions that should trigger an action.

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use return data insights and prevent future returns.

Dive deep into your returns and prevent future returns even before they happen. Return analytics provide insights into your return data. Helping you to better understand your customers, identify patterns & trends, and take preventive measures.

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"We used to need a full-time employee for returns. Now one colleague handles it casually on the side.”

Arktis Rainer Wolf
"Thanks to the low return rate, we see a direct improvement in our margin."

FonQ & Naduvi Marielle van Deelen
“Previously, I had three screens open. Now I manage everything from a single system.”

Superstruct Kim Haagsema
"Nearly 34% of customers choose to return items through one of our stores. This offers advantages for both the customer and OFM."

OFM. Paul Wijnhoven
"Thanks to integrating with multiple tools, it doesn’t matter where the customer placed their order—the return process is always the same."

Vespo Groep Hans van den Broek
"Returnless integrates seamlessly with our WMS. Everything is connected and automated, which makes a significant difference for us."

Pakkettenfabriek Joeri Borst

get started for free.

Play around and test out all features for free. Or schedule a demo with one of our colleagues if you'd like more info first.

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