Lower return costs. Check out our pricing

Starter.

€39,95p/m

Plug & Play.

Start your return adventure with us.
Up to 100 returns p/m.

Favorable return rates (> €4,50)
Smart return form in your branding
Return data in returns portal.
All European shipping options
Real time notifications
Paid returns
Gate-Keeper: Pre-approve returns
Integration with webshop or CMS
Custom fields on return form
Paperless returns
Upload your own carrier rates
Return Actions
Connect SendCloud account
Return analytics with Deep Insights
Automation with Return Rules
Coupons (WooCommerce, Lightspeed & Magento 2)

START 14 DAYS FREE

Automate.

fr: €99,-p/m

Be sweatless, choose Automate.

Automate, analyse and prevent (!) returns.

Lowest return rates (> €3,75)
Smart return form in your branding
Return data in returns portal
All European shipping options
Real time notifications
Paid returns
Gate-Keeper: Pre-approve returns
Integration with webshop or CMS
Custom fields on return form
Paperless returns
Upload your own carrier rates
Return Actions
Connect SendCloud account
Return analytics with Deep Insights
Automation with Return Rules
Coupons (WooCommerce, Lightspeed & Magento 2)

START 14 DAYS FREE

Pro.

fr: €64,95p/m

Let's integrate.

Connect your webshop and carrier rates.

Lowest return rates (> €3,75)
Smart return form in your branding
Return data in returns portal
All European shipping options
Real time notifications
Paid returns
Gate-Keeper: Pre-approve returns
Integration with webshop or CMS
Custom fields on return form
Paperless returns
Upload your own carrier rates
Return Actions
Connect SendCloud account
Return analytics with Deep Insights
Automation with Return Rules
Coupons (WooCommerce, Lightspeed & Magento 2)

START 14 DAYS FREE

Smart return form in your branding

Upload your own logo, and add a banner that reflects the style of your brand or web store.

Return data in your returns portal

The return portal collects and structures data. Export data and check KPIs, ROIs or other metrics.

All European shipping options

With our European shipping options, your customers can return parcels throughout Europe.

Integration with webshop or CMS

Easily link your CMS e-commerce platform to your return form. Customers select which products are returned and why.

Paid returns

We support all well-known national and international online payment methods. Your customers can easily and safely purchase a return label throughout Europe. Paid return on your own contract? Then the transaction costs are passed on.

Real-time notifications

We keep your customers informed of the return status by means of: real-time notifications and a return page with all return information. You can also check this information via the return portal.

Free returns or split costs

Free returns might not fit within your business model, but you still do want to offer a smooth return process for your customers. Decide the return rates yourself so that your customers can pay via one of our payment methods.

Return analytics with Deep Insights

Deep Insights gives you real-time insight into your return data. Keep an eye on the performance of your returns and catalog and you'll quickly find out which 20% of the products account for 80% of the returns.

Prevent returns with Return Rules

Automate your return process by setting up rules: "Is the cost price of a product < € 20? Then the product does not have to be returned." "Is a product of the Apple brand? Then the return must first be approved."

Encourage swapping with coupons

Do you want to stimulate customers to swap items? Offer coupons for specific products (eg sale). Or, give a coupon as an extra option. Even more chance that your customer will buy from your webshop again.

Connect SendCloud account

Via our SendCloud integration we link your account to our returns platform. All returns with associated rates are created within your own SendCloud account.

Paperless returns

Via PostNL, Homerr and DHL we can generate paperless return labels. Your customer will receive a digital barcode, which will be scanned at a parcel point. The parcel point then prints the shipping label.

Automation with Return Actions

Automatically determine a return action for a return. By asking the consumer specific questions, we determine what the type of return should be. E.g. Vouchers, Refunds, Replace or Exchange.

Upload your own carrier rates

We can link your shipping rates via PostNL, DHL, DPD, UPS, bPost or other carriers to your return process. This way we create your return labels based on your own shipping rates.

Custom fields on smart return form

Our return form consists of modular blocks. Checkboxes, open fields, drop down lists, return reasons, upload images, pre-check and more. In consultation with you, we will set up your ideal return process.

overview.

smart return form.

return rules.

shipping.

returns portal.

return analytics.

e-commerce platforms.

fulfillment.

carriers.

marketplaces.

logistic platforms.

success stories

industry

partners

news

pricing.

Your returns, but sweatless? Start here.

Starter.

€39,95p/m

Automate.

fr: €99,-p/m

Pro.

fr: €64,95p/m

a lot for less.

Check out our basic features which are included in our Starter plan.

Smart return form in your branding

Return data in your returns portal

All European shipping options

Integration with webshop or CMS

Paid returns

Real-time notifications

Free returns or split costs

upgrade and go next-level.

Upgrade to Pro or Automate? Definitely do, because with our advanced return features your return proces will go next-level.

Return analytics with Deep Insights

Prevent returns with Return Rules

Encourage swapping with coupons

Connect SendCloud account

Paperless returns

Automation with Return Actions

Upload your own carrier rates

Custom fields on smart return form

Want to see all our features live?