Get started with sweatless returns.
Whether you process 5 returns per month, or per minute; our customers range from small online stores to international industry leaders. Rates are based on your monthly return volume and via annual billing. Register to see all our bundles and discover your monthly rate.
GDPR compliant ISO27001
Price per month.
Get started easily with our basic features - Just plug & play.
Price per month.
Returns fully integrated with your webstore and the tools you use.
automate. beta 🔧
Price per month.
Our advanced plan for the most sweatless return experience ever.
|Return Forms||1 form||5 forms||Unlimited|
|Return Questions||5 questions||Unlimited||Unlimited|
|Return Rules||1 return rule||Unlimited||Unlimited|
|Return Addresses||1 return address||3 return addresses||Unlimited|
|European Shipping Methods|
|Add your own carrier contracts|
|Store locations||Coming soon|
|Return Analytics||Basic||Basic||Advanced (Coming soon)|
|Support||Email & chat||Email, chat & dedicated CSM|
Get to know Returnless with our starter plan. 👋
Our standard features can already make a big difference and relieve you of your biggest return struggles. Review all the features included in our operate plan below.
We keep your customers informed of the return status via notifications. Besides that, they have access to a live status page with all return information at hand.
With return requests you are able to review the requests manually and decide next steps. E.g. damaged goods you want to check with a photo upload first, before approving or rejecting the requests.
Free returns or split costs
Free returns might not fit within your business model. Decide the return rates yourself so that your customers can pay via one of our payment methods.
Via PostNL, Homerr and DHL we can generate digital return labels. Your customer will receive a digital barcode, which will be scanned at a parcel point. The parcel point then prints the shipping label.
If you want to take your return strategy to the next level. 🔥
Our integrate plan gives you access to our integrations and enables you to fully integrate your online store with your CMS or any other e-commerce tools you use.
Custom return questions
Our return form consists of modular blocks. Checkboxes, open fields, drop down lists, return reasons, upload images, pre-check and more. With return questions you can set up your ideal return process with custom fields.
Multiple return addresses
Multiple offices or warehouses? Then your returns might have to be delivered on different addresses. With return rules you can let your returns deliver to multiple addresses based on specific rules & conditions.
Add your own carrier rates
We can link your shipping rates via PostNL, DHL, DPD, UPS, bPost or other carriers to your return process. This way we create your return labels based on your own shipping rates.
If you work with a WMS you can easily pre-announce returns manually with Returnless. Or you can trigger announcements automatically with automations in our automate plan.
Help your customers even faster by manually refunding right from the Returnless platform. Or you can trigger instant refunds with automations in our automate plan.
Offer exchanges with coupons
Let your customers choose to exchange an item via a coupon code with store credit. You can generate coupon codes manually within the Returnless platform. Or you can trigger coupons automatically in our automate plan.
Get ready for the most sweatless return experience ever. 🚀
Automate is our most advanced plan. Giving you access to powerful tools, such as automations, that can make a huge difference in your efficiency. Let Returnless do all the work for you so you can focus on your core business instead of your returns.
Increase your efficiency and let Returnless do all the work for you. With automations you can trigger actions based on custom rules & conditions. Such as automatically announce returns, create instant refunds, coupons and more!
In our automate plan you have the option to remove the Returnless logo from all return forms. Particularly handy if you prefer to remove any unnecessary distractions.
Offer your customers the convenience of in-store returns. With Returnless you can effortlessly add store locations and set them as available return options for your customers. Do you have multiple stores? You can set a kilometer radius to make the nearest store available in your customers' area.
With grading you can apply a depreciation to the value of a returned item. This is especially useful for second chance products. Second chance products are returned products that you still want to sell but require a lower pricing due to damage or decay.
Setting up your Returnless account is easy. However if your return policy contains a certain amount of complexity we can image you could use some advice. Our onboarding specialist will help you set-up your account and decide which rules, conditions and automations are best for you.