Manage and handle Itsperfect returns in one overview.
Connect your Itsperfect webshop to Returnless and easily manage returns. With the ItsperfectRMA extension you have real-time insights into your return data. This way you have the tools at hand to optimize the performance of your catalog.
Fix your returns with our Itsperfect RMA module!
With the Returnless returns platform you easily implement a return process to your Itsperfect CMS. Customers enter an order number and email address so that the order can be loaded in real-time from Itsperfect.
By clever use of Return Rules we can stop and prevent unnecessary returns. For example returns outside the return period of 14 days, or damaged products. With Return Rules you have the ability to pre-approve returns.
Itsperfect return analytics.
Track performance of your Itsperfect webshop with return analytics!
In our return form, the customer can specify a return reason for each product. We use this to collect valuable data at SKU level.
Create reports by comparing sales data from Itsperfect with the return data of Returnless. What is the return percentage, which products are returned the most, and why?
what our customers say:
“Since we switched from a competitor and some haste was required, I can only say that what was promised has been fulfilled. Communication lines were short and everything was quickly set up to actually get started.”
E-COM 2 GROUP
“We no longer receive any return related questions from our European customers. Literally, nothing at all. Thanks to Returnless, we managed to get the number of return questions to 0 within two weeks."
“Our KPIs pointed out that a difficult returns process had an effect on the long-term loyalty of our customers. To gain loyal customers for the long term, the entire customer journey must be in order, including your returns process."
“We now have a better return experience for our customers. With Returnless we can easily guide our customers to the returns portal, and have an overview of all returns and a faster way to process these.”
CARE FOR SKIN
Need help? We offer free technical support and help you with implementation.
Mail to firstname.lastname@example.org
Step 1 - Make an API Key
In ItsPerfect go to Manage > API. Click Add and create a new API key:
- Reference: Returnless
- Login credentials: May be left blank
- Active: Active
Safe the API key.
Step 2 - Set up integrations in Returnless
In the Returnless retourportal, go to Integrations and set the following:
- Is active: Yes
- Platform: ItsPerfect
- Integration title: Choose a title, such as the name of the shop.
- Type: Webshop
- Order Info URL: https://xxx.itsperfect.it (replace xxx for your specific URL).
- API User: The created API key
Safe the integration.
Step 3 - Enter API Key and start integration.
In the return portal, go to Return Forms and select the desired form.
Go to the Webshop integration and select the integration you just created in the following settings:
- Order Info Integration
Safe the form to complete the integration.
CUSTOM RETURN FORM
See for yourself? Sure! You can experience the return process first hand from a consumers point of view. You can request a custom return form in your branding below.