Itsperfect returns.

search orders in Itsperfect.

Create a returns process tailored to your ERP environment.

By integrating Itsperfect with Returnless, we look up matching orders directly in Itsperfect. Customers verify their order with their email address and order ID or reference number, and Returnless pulls every relevant detail: contact information, original order, prices, product images and more.

With the data Returnless can:

• Accurately identify the consumers’ order.
• Load order information into the return form so your customers can easily select the item they wish to return.
• Use the order information to create return rules, allowing you to process return requests smoothly.
• Analyse the data with return analytics.

create returns in Itsperfect.

Process returns efficiently.

Every approved return is registered in Itsperfect automatically. Your warehouse sees the return coming, your stock stays accurate, and your team handles returns from one workflow instead of two screens.

Pre-announced returns sit in Itsperfect with the line items, return reasons, and customer details already attached. Less manual entry, fewer mistakes.

collect resolution preferences from customers.  

Let your customers pick how they want their money back.

In the return form, customers pick between a refund and an Itsperfect gift card. Returnless attaches their preference to the return so Itsperfect knows what to issue.

When the return is approved, Returnless signals the chosen resolution to Itsperfect. Once goods arrive in your warehouse, Itsperfect issues the refund or gift card automatically. No double entry, no manual cross-checking.