Zendesk returns.

handle returns where your team already works.

The integration between Zendesk and Returnless brings return management into your support workflow. Your Customer Support Team handles returns like any other ticket — fast, consistent, and without context switching.

• Real-time return data in every ticket
  Full return history, item details, photo's, return reasons, and current status appear in the Zendesk sidebar.
• Returns requests become tickets automatically
  New return requests create Zendesk tickets with pre-filled RMA data and order numbers, routed to the right team. 
• One-click approvals and rejections
  Teams process returns directly from the ticket interface. Decisions sync instantly to Returnless. 

benefits for your team and customers.

• Eliminate switching between systems
  If your team works in Zendesk all day. Returns should live there too. All return information and conversations with consumers are synced between both systems. 
• Handle returns faster
  Standard returns are handled in one-click. More time for complex customer issues. 
• Scale support operations smoothly
  If your team handles 20+ returns per week, this integration pays for itself in saved time. As volume grows, processing stays consistent. 
• Better return experience for customers
  Reply faster and refund customers quicker. Offer your customers a professional experience at every touchpoint.