Manage and handle Lightspeed returns in one overview.
Connect your Lightspeed webshop to Returnless and easily manage returns. With the Lightspeed RMA app you have real-time insights into your return data. This way you have the tools at hand to optimize the performance of your catalog.
Fix your returns with our Lightspeed RMA module!
With the Returnless returns platform you easily implement a return process to your Lightspeed CMS. Customers enter an order number and email address so that the order can be loaded in real-time from Lightspeed.
By clever use of Return Rules we can stop and prevent unnecessary returns. For example returns outside the return period of 14 days, or damaged products. With Return Rules you have the ability to pre-approve returns.
easily create credit memos in Lightspeed.
Easily create credit memos and refund directly from the Returnless portal!
Within Returnless you handle, credit and manage returns way faster.
Create Credit Memos directly from the Returnless returns portal! If your Payment Provider has a refund option in the Lightspeed extension, it is also possible to directly refund the consumer.
keep your revenue, offer store credit.
Automatically generate discount codes for Lightspeed.
Offer store credit directly in your Lightspeed return form. Instead of a refund, a customer receives a discount code (coupon) that they can spend again in your webshop. This way you have a higher chance that your customer will return to your webstore. How you use coupons is up to you:
- In addition to a refund, give a discount code as an additional option
- Use coupons during certain periods, such as peak periods to stimulate revenue retention
Our data shows 30% of consumers choose coupons instead of a refund.
Lightspeed return analytics.
Track performance of your Lightspeed webshop with return data!
In our return form, the customer can specify a return reason for each product. We use this to collect valuable data at SKU level.
Create reports by comparing sales data from Lightspeed with the return data of Returnless. What is the return percentage, which products are returned the most, and why?
the ultimate return solution
Check out what our users say:
“Since we switched from a competitor and some haste was required, I can only say that what was promised has been fulfilled. Communication lines were short and everything was quickly set up to actually get started.”
E-COM 2 GROUP
“We no longer receive any return related questions from our European customers. Literally, nothing at all. Thanks to Returnless, we managed to get the number of return questions to 0 within two weeks."
“Our KPIs pointed out that a difficult returns process had an effect on the long-term loyalty of our customers. To gain loyal customers for the long term, the entire customer journey must be in order, including your returns process."
“We now have a better return experience for our customers. With Returnless we can easily guide our customers to the returns portal, and have an overview of all returns and a faster way to process these.”
CARE FOR SKIN
Looking for more information? Check out our product guide with detailed information, instructions and how to's that you might find helpful when integrating your webshop to Returnless.