JTL returns.
JTL WAWI

Built by Returnless

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JTL returns.

By integrating Returnless with JTL WAWI, you can offer your customers a smooth return process and handle returns effortlessly. The integration has the following features:

✅ Customer-friendly return process with customized return forms
✅ Link multiple carriers or use your own shipping contracts
✅ GDPR compliant and secure data transfers between Returnless and JTL
✅ Automate your returns process and integrate with multiple platforms
✅ Collect and analyze return data.

The integration works only for JTL WAWI version 1.9 or higher.

how does the integration work?

offer your customers a smooth return experience.

By connecting JTL WAWI with Returnless you can provide your customers a great return experience. With Returnless your consumers can effortlessly create their return and generate a return label. Once shipped, they receive real-time updates on the shipping process and return status. This ensures complete transparency, eliminating any questions about their return.

This specific feature is available for JTL WAWI version 1.10.10.0 or higher.

Custom return form
Order data - JTL x Returnless

retrieve order data from JTL.

Integrating JTL WAWI with Returnless retrieves all relevant order data from JTL WAWI, including consumer contact information, product information, such as images, and more. With this data, Returnless can:

  • Accurately identify the consumers’ order
  • Load order information into the return form so your customers can easily select the item they wish to return
  • Use the order information to create return rules, allowing you to process return requests smoothly
  • Analyse the data with return analytics

never waste time again on returns.

Create a returns process tailored to your needs.

When a consumer creates a return in Returnless, the return data is automatically sent to JTL WAWI. This eliminates the need for manual data entry, saving time and reducing errors. Recurring tasks can additionally be automated with Automations in Returnless or seamlessly connect your workflows in JTL.

JTL returns - return information
JTL return proces

efficient returns management in your warehouse.

By pre-announcing returns, you have insight into what arrives in the warehouse. Upon arrival, logistics staff can immediately consult the return information and process the return, without extra administration. This way, you reduce processing time and make the returns process more efficient.

insight into return data & optimize your processes.

Gain insight into valuable return data and know when which package arrives at your warehouse. Use Analytics to map trends & processes and reduce your returns accordingly.

Linking your JTL Shop to your return data opens the doors for even more optimizations. For example, create personalized links for your customers where they can easily register their returns without having to look up their order number or other details.

Analytics - JTL x Returnless
JTL x Returnless integration
JTL x Returnless integration
JTL return data
JTL pre-announce returns
JTL return information

installation & support.

Easily connect Returnless to you online store. Create your account in Returnless and check out our installation guide to learn more about integrating JTL WAWI with Returnless. Need help or do you have questions? Book a meeting with us for more information. 

Integration support