All returns from every carrier in one overview.
With Returnless you can easily connect your PostNL B2B account to Returnless. We provide you with a smart return form in your branding, and instead of generating labels via PostNL, your customers will submit a return request independently. All return requests, from every carrier you choose, are gathered in your own custom return portal.
Returnless combined with PostNL for a smooth return process.
With a return process via PostNL you will benefit from:
- More sustainable return options 🌱 such as paperless returns.
- Drop-off at any pick-up point, your customer can choose which day or time fits for them
- PostNL has over 2600 parcel points, always one nearby for your customer
- Customers can easily follow their return package via track & trace in your branding.
proactive realtime status updates.
More insight, for you and your customers.
Wether your customer chooses PostNL or any other carrier, with Returnless you can see all the shipping details and tracking.
In the returns portal, you and your colleagues can see the exact status of each return. Automatic real-time shipping status notifications keep your customers informed and avoid customer questions. This way, your customer satisfaction will be higher and you will have fewer phone calls.
benefit from low return rates.
Either on our PostNL contract or yours - It's up to you!
We understand if you have your own negotiated affordable return rates. With Returnless you have the option to use your own contract, or ours if our rates are more interesting for you. Either way, it's up to you!
customers abroad? no problem.
PostNL has a reliable network throughout Europe.
PostNL uses the best international return networks, within Europe. Meaning, there is always a drop-off point nearby and returns can also be followed with track & trace.