All returns from every carrier in one overview.
With Returnless you can easily connect your DHL B2B account to Returnless. We provide you with a smart return form in your branding, and instead of generating labels via DHL, your customers will submit a return request independently. All return requests, from every carrier you choose, are gathered in your own custom return portal.
Returnless combined with DHL for a smooth return process.
With a return process via DHL you will benefit from:
- Wide range of delivery options: Time slots, evening delivery, Saturday delivery or a locker.
- Do you have to ship abroad? Don't worry: DHL operates in 220 countries.
- DHL integrates seamlessly with your webshop with multiple services. Plug & play!
proactive realtime status updates.
More insight, for you and your customers.
Wether your customer chooses DHL or any other carrier, with Returnless you can see all the shipping details and tracking.
In the returns portal, you and your colleagues can see the exact status of each return. Automatic real-time shipping status notifications keep your customers informed and avoid customer questions. This way, your customer satisfaction will be higher and you will have fewer phone calls.
As an online store you want to help your customers in the best way. With paperless returns and Parcel Connect from DHL, you are at the forefront with the latest return options. These functions are available on your own DHL contract.
With DHLForYou, your customers in the Netherlands can return printer-free via a QR code. Handy and environmentally conscious!
A European customer can return via DHL Parcel Connect Return. The package can then be delivered to a DHL parcel point. Available in 28 countries!
Want to see Returnless in action? We love to give you a tour through our platform. Plan a 15-min demo with one of our colleagues and we will show you all in's & out's.
CUSTOM RETURN FORM
See for yourself? Sure! You can experience the return process first hand from a consumers point of view. You can request a custom return form in your branding below.