Designed for e-commerce.

get control over your returns.

We give e-commerce businesses a way to get their returns in check. With our returns platform you'll handle returns faster, lower costs and prevent future returns.

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still using a label in the box, seriously?

If your logistics team struggles to catch up on processing returns, and your customer support is constantly answering return related questions, then you should consider switching it up. This may sound familiar:

No idea what, when and why items are returned
No insight into tracking and updates
No possibility for pre-approval
One big mess, basically...

offer your customers a smooth return experience.

Our digital return form provides your customers with a seamless return experience. The return form is fully customizable, allowing you to gather all the necessary information for a smooth return process. You can create designs that align with your branding and include custom questions, dynamic follow-ups, photo uploads, and more.

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never again waste time deciding what to do with each return.

With return rules you don't have to check each and every single one of your incoming return requests to decide what should happen. Whether that is to offer a paid or free return label, reject the request, update statusses, forward requests to customer service and much more.

Simply tell us in which scenario what needs to happen and Returnless will take the required steps for you from now on. Instantly decreasing your request handling time to near zero. With over 50+ conditions to choose from you can create rules for every situation that you might require.

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retain the revenue of your returns with store credit.

By offering your customers multiple refund solutions for their return, such as a coupon code with store credit, you can end up saving revenue that would otherwise be lost. Returnless allows you to automatically generate coupon codes with store credit and send them to your customers.

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automate tasks, such as refunds, and finalize returns in no time.

Eliminate recurring tasks and let Returnless do the return handling for you. Automations trigger actions, such as create refund, generate coupon code, update status and more. You decide the scenarios and conditions that should trigger an action.

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use return data insights and prevent future returns.

Dive deep into your returns and prevent future returns even before they happen. Return analytics provide insights into your return data. Helping you to better understand your customers, identify patterns & trends, and take preventive measures.

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"With standard messaging templates in Returnless, we've saved 3 minutes per return, enabling quick and precise communication with our customers about their return status."

Jelle Lagendijk
Kamera Express

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get started for free.

Play around and test out all features for free. Or schedule a demo with one of our colleagues if you'd like more info first.

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