Process returns quickly and easily with our Picqer integration.
Customers can register returns independently via our Picqer integration. Returnless retrieves the order information in real-time from Picqer. Customers can easily check which products are being returned and why, and with which carrier they want to ship. With one scan you have all this information at hand in your own return portal and in Picqer.
A smooth return process with our Picqer return integration.
Customers enter an order number and e-mail address so that the order with product information (including photos) can be loaded real-time from Picqer into the smart return form of Returnless. After the customer has created the return, it is automatically pre-notified in Picqer.
Smart use of the Gate-Keeper enables us to prevent specific returns. Think of returns outside the return period of 14 days, or damaged products. These can first be approved by the webshop.
all return information
Return received. Update stock. Ready for next sale.
Return packages arriving at the warehouse can be scanned using the barcode on the shipping label. The return information immediately appears in Picqer. In addition, customers automatically receive a notification that the return package has arrived.
After checking the items, the stock is automatically updated for items that can still be sold.
everything in sync.
Faster return handling with Picqer.
Picqer and Returnless feed each other with information. For example, if you change a return status in Picqer, this will also change in Returnless. Useful! Especially when a package has been received by the warehouse and is approved for refund within the Returnless account.
Internal messages posted in the Returnless platform are also visible in Picqer. Ideal for customer service comments posted when creating a return.
When one item consists of several parts and is located at different pick locations, you can choose to show it as one bundled product or choose to display it as separate products in the return form.
insight in your return data.
More return analytics. Less sweat.
By combining the WMS from Picqer and the return process through Returnless, you have the perfect combo!
With Returnless returns are pre-notified. This gives you more control by deciding what can and cannot be returned. Providing you with the opportunity to prevent unnecessary returns. In addition, you immediately collect all the return data you need to prevent returns in the future. You can easily analyze all return data via return analytics.
Looking for more information? Check out our product guide with detailed information, instructions and how to's that you might find helpful when integrating your webshop to Returnless.