Manage and handle NetSuite returns in one overview.
Connect your NetSuite webshop to Returnless and easily manage returns. With the NetSuite RMA extension you have real-time insights into your return data. This way you have the tools at hand to optimize the performance of your catalog.
Fix your returns with our NetSuite RMA module!
With the Returnless returns platform you easily implement a return process to your NetSuite CMS. Customers enter an order number and email address so that the order can be loaded in real-time from NetSuite.
By clever use of Return Rules we can stop and prevent unnecessary returns. For example returns outside the return period of 14 days, or damaged products. With Return Rules you have the ability to pre-approve returns.
NetSuite return analytics.
Track performance of your NetSuite webshop with return analytics!
In our return form, the customer can specify a return reason for each product. We use this to collect valuable data at SKU level.
Create reports by comparing sales data from NetSuite with the return data of Returnless. What is the return percentage, which products are returned the most, and why?
what our users say:
“Since we switched from a competitor and some haste was required, I can only say that what was promised has been fulfilled. Communication lines were short and everything was quickly set up to actually get started.”
E-COM 2 GROUP
“We no longer receive any return related questions from our European customers. Literally, nothing at all. Thanks to Returnless, we managed to get the number of return questions to 0 within two weeks."
“Our KPIs pointed out that a difficult returns process had an effect on the long-term loyalty of our customers. To gain loyal customers for the long term, the entire customer journey must be in order, including your returns process."
“We now have a better return experience for our customers. With Returnless we can easily guide our customers to the returns portal, and have an overview of all returns and a faster way to process these.”
CARE FOR SKIN
Looking for more information? Check out our product guide with detailed information, instructions and how to's that you might find helpful when integrating your webshop to Returnless.