Klium

"Make sure your returns process is in order with so little friction.
Aftercare is extremely important to keep customers loyal to your brand."
Joey Engelen - Marketing & Pricing Manager

short intro...

Website-klium

Klium is there for the professional or experienced do-it-yourselfer who toils and sweats to achieve the best results. For them, there is no compromise between quality & service.

Return challenges
Arrow-totheright  Inefficient use of time
Arrow-totheright  Manual return process
Arrow-totheright  Many contact moments during the return process

Particularities
Arrow-totheright Prestashop

Klium works with Returnless since June 2021.

the result.

Smooth return process for customer and employee.

Digitalized return process.

Sweatless succes story told by...
Joey Engelen, marketing en pricing manager.

Klium is there for the professional or experienced do-it-yourselfer who toils and sweats to achieve the best results. For them, there is no compromise between quality & service. 

Since 2013, they have been their ally. Every day a large & close team fights for trust and satisfaction. They do this with a wide range of exclusively A-brand items in affordable prices. But also with logistics customization, fast deliveries & passionate employees who speak to their customers.

Welcome to Klium!


Our return process was semi-automated..

"The return process was semi-automatic at first via response forms in the Web shop, but always with manual intervention by a customer care employee who had to assign a return number."

 

A smooth return process for customer & employee...

"A more pleasant return process; that's already a step forward in the right direction."

Also a sweatless return process for your customers?

Is your returns process still a manual process? Returnless gives you control over your returns process. Let your customers return entirely independently. 
 
15-MIN DEMO

Check this tip!

Make sure your return process is in order with as little friction as possible. Aftercare is particularly important to keep customers within your brand. Contact Returnless!

 

Curious how sweatless we integrate?