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Manage and handle WooCommerce returns in one overview.

Connect your WordPress webshop to Returnless and easily manage returns. With the WooCommerce RMA plugin you have real-time insights into your return data. This way you have the tools at hand to optimize the performance of your catalog.

WOOCOMMERCE DEMO Create free account

WooCommerce returns.

Fix your returns with our WooCommerce RMA plugin!

With the Returnless returns platform you easily implement a return process to your WooCommerce CMS. Customers enter an order number and email address so that the order can be loaded in real-time from WooCommerce.

By clever use of Return Rules we can stop and prevent unnecessary returns. For example returns outside the return period of 14 days, or damaged products. With Return Rules you have the ability to pre-approve returns.

PLAN DEMO
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refund returns or offer store credit.

Automatically refund using store credit for WooCommerce.

Offer store credit directly in your WooCommerce return form. Instead of a refund, a customer receives a discount code that they can exchange again in your webshop. This way you have a higher chance that your customer will return to your webstore. How you use coupons is up to you:

  • In addition to a refund, give a coupon as an additional option
  • Use coupons during certain periods, such as peak periods to stimulate revenue retention
Our data shows 30% of consumers choose coupons instead of a refund.

PLAN DEMO
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WooCommerce return analytics.

Track performance of your WooCommerce webshop with return analytics!

In our return form, the customer can specify a return reason for each product. We use this to collect valuable data at SKU level.

Create reports by comparing sales data from WooCommerce with the return data of Returnless. What is the return percentage, which products are returned the most, and why?

PLAN DEMO

the ultimate return solution
for WooCommerce.

From our experience in e-commerce we learned that the basic RMA plugin from WooCommerce wasn't ticking the boxes for many WooCommerce webshops. Together with our customers we decided to build a custom WooCommerce return plugin, tailered to the needs of our WooCommerce customers. A few year later Returnless helps over 400+ webshops manage and handle returns faster and more efficient with a smooth return process. Don't believe us?
 

Check out what our users say:

5 sterren

“Since we switched from a competitor and some haste was required, I can only say that what was promised has been fulfilled. Communication lines were short and everything was quickly set up to actually get started.”

Remco Nonnekes,
E-COM 2 GROUP

5 sterren

“We no longer receive any return related questions from our European customers. Literally, nothing at all. Thanks to Returnless, we managed to get the number of return questions to 0 within two weeks."

Stef Habraken,
FLANEUR HOMME

5 sterren

“Our KPIs pointed out that a difficult returns process had an effect on the long-term loyalty of our customers. To gain loyal customers for the long term, the entire customer journey must be in order, including your returns process."

Jimmy Joosten,
Jumbo Sports

5 sterren

“We now have a better return experience for our customers. With Returnless we can easily guide our customers to the returns portal, and have an overview of all returns and a faster way to process these.”

Kim Gropstra,
CARE FOR SKIN

integration manual.

Need help? We offer free technical support and help you with implementation.
Mail to developer@returnless.com

Step 1 - Install the Wordpress Returnless plugin.

In Wordpress, go to Plugins > Add New and look for the plugin "Returnless".
Click Install Now to start the installation and then click Activate.

The plugin is now installed and ready to use.

Step 2 - Create WooCommerce API credentials.

Go to WooCommerce > Settings > Advanced > REST API.
Click on Add Key to create new credentials:

  • Description: Returnless
  • User: Select your own account or the technical administrator's account.
  • Permissions: Read/Write
  • Make a note of the Consumer Key (ck_) and Consumer secret (cs_) to ensure they are not lost.

Step 3 - Create a new integration in Returnless.

In the Returnless Return Portal, go to Integrations.
Create a new integration with the following settings:

  • Platform: WooCommerce API V2
  • Is active: Yes
  • Integration Title: Choose a name for the integration (e.g. My WooCommerce store)
  • Type: Webshop
  • Order Info URL: Enter the URL of your store like: https://www.mystore.com/
  • API User: Consumer Key (ck_)
  • API Wachtwoord: Consumer Secret (cs_)

Step 4 - Link your integration with the return form.

In the Returnless Return Portal, go to Return Forms and open the appropriate return form.
Go to Webshop Integration and select the integration you just created for Order Info Integration and Credit & Coupon Integration.

The link is now complete and active.

Leonie

PLAN DEMO

Want to see Returnless in action? We love to give you a tour through our platform. Plan a 15-min demo with one of our colleagues and we will show you all in's & out's.

PLAN DEMO
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CUSTOM RETURN FORM

See for yourself? Sure! You can experience the return process first hand from a consumers point of view. You can request a custom return form in your branding below.

REQUEST RETURN FORM