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Process returns quickly and easily with our Sherpaan integration

Customers can register returns independently via our Sherpaan integration. Returnless retrieves the order information in real-time from Sherpaan. Customers can easily check which products are being returned and why, and with which carrier they want to ship. With one scan you have all this information at hand in your own return portal and in Sherpaan.

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Sherpaan returns.

A smooth return process with our Sherpaan RMA integration.

Customers enter an order number and e-mail address into the smart return form of Returnless. The order is loaded in real-time with all product information (incl. photos) from Sherpaan.

By using return rules we enable you to prevent unnecessary returns. Think of returns outside the return period of 14 days, or damaged products. These can first be approved by the webshop. 

all return information
at hand.

Return received. Update stock. Ready for next sale.

Return packages arriving at the warehouse can be scanned using the barcode on the shipping label. The return information immediately appears in Sherpaan. In addition, customers automatically receive a notification that the return package has arrived.

After checking the items, the stock is automatically updated for items that can still be sold.

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"By analyzing our return data we are able to prevent returns in the future"
Category Manager at Zonnebrillen.com
 
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everything in sync.

Faster return handling with Sherpaan.

Sherpaan and Returnless feed each other with information. For example, if you change a return status in Sherpaan, this will also change in Returnless. Especially handy when a package has been received by the warehouse and is approved for refund within the Returnless account.

When one item consists of several parts and is located at different pick locations, you can choose to show it as one bundled product or choose to display it as separate products in the return form.

insight in your return data.

More return analytics. Less sweat.

By combining the physical return process from Sherpaan and the digital process through Returnless, you have a perfect combo!

With Returnless returns are pre-notified. This gives you more control by deciding what can and cannot be returned. Providing you with the opportunity to prevent unnecessary returns. In addition, you immediately collect all the return data you need to prevent returns in the future. You can easily analyze all return data via return analytics.

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product guide.

Looking for more information? Check out our product guide with detailed information, instructions and how to's that you might find helpful when integrating your webshop to Returnless.

Leonie

PLAN DEMO

Want to see Returnless in action? We love to give you a tour through our platform. Plan a 15-min demo with one of our colleagues and we will show you all in's & out's.

PLAN DEMO
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Experience our platform yourself by creating a free account. You can set-up and test out a return form in your branding, and check out all our features first hand.

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