A fully managed return service -
From customer support to return handling.
Is Salesupply your fulfillment partner? Then your in luck. Our integration with Salesupply enables you to implement a fully managed return service, from customer support to return handling.
Compete like a local everywhere with ecommerce customer care and - fulfillment services by Salesupply.
Compete like a local everywhere with ecommerce customer care and - fulfillment services by Salesupply. Salesupply offers flexible customer service in 36 languages and more than 15 strategically located fulfillment centers in 3 time zones.
Founded in 2008, Salesupply supports over 500 online brands & retailers around the world, including Carhartt, Tamaris, Panasonic, 7 for all Mankind, Segway-Ninebot and many more. A pioneer in international ecommerce customer service, Salesupply now offers flexible customer service in 36 languages spread over 3 time zones. What sets Salesupply apart is the ‘pay as you use’ approach to customer service, ideal for online stores expanding cross border.
The fulfillment network of Salesupply consists of more than 15 ecommerce fulfillment centers globally, all connected via the eFulfillment Platform. All connected warehouses have the same way of working & reporting and as a client you have one point of contact and one invoicing overview.
A pioneer in international e-commerce customer service.
Customers enter an order number and e-mail address into the smart return form of Returnless. The order is loaded in real-time with all product information (incl. photos) from Salesupply.
By using the Gate-Keeper we enable you to prevent unnecessary returns. Think of returns outside the return period of 14 days, or damaged products. These can first be approved by the webshop.
Faster return handling with Salesupply.
If you want to handle your returns via Salesupply, Returnless is the perfect return management solution for you. Once your customers submit a return request, we automatically transfer all return data to Salesupply via the return forecast.
This gives you a smoother and faster way of handling returns and you can sell the returned products faster.
29% of our returns where often unnecessary. With Returnless we managed to avoid these, thanks to the gate-keeper feature!
return rates via Salesupply.
Benefit from affordable return rates!
Via Returnless you have the option to use return labels from Salesupply fulfillment and thus benefit from Salesupply fulfillment's low return rates!
insight in your return data.
More return analytics. Less sweat.
By combining the physical return process from Salesupply and the digital process through Returnless, you have a perfect combo!
With Returnless returns are pre-notified. This gives you more control by deciding what can and cannot be returned. Providing you with the opportunity to prevent unnecessary returns. In addition, you immediately collect all the return data you need to prevent returns in the future. You can easily analyze all return data via return analytics.
CUSTOM RETURN FORM
See for yourself? Sure! You can experience the return process first hand from a consumers point of view. You can request a custom return form in your branding below.