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Shopify returns.

By integrating Returnless with your Shopify store, you can provide your customers with a smooth returns process and handle returns effortlessly. This integration has the following features, read more about them below.

✅ Retrieve order data from Shopify
✅ Create returns in Shopify
✅ Resolve returns by refunds, coupons, gift cards or store credit in Shopify.
✅ Install Automations to automatically handle and resolve your returns.

The Returnless integration with Shopify is available for Shopify Grow, Advanced, or Plus plan. Shopify Basic is not supported. Review our documentation.

how does the integration work?

retrieve order data from Shopify.

Create a returns process tailored to your needs.

By integrating Shopify with Returnless, we can search for matching orders in Shopify. This allows us to retrieve all relevant data from Shopify, including customer contact details, product images, and much more. With this data Returnless can:

  • Accurately identify the consumers’ order.
  • Load order information into the return form so your customers can easily select the item they wish to return.
  • Use the order information to create return rules, allowing you to process return requests smoothly.
  • Analyse the data with return analytics.
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create returns in Shopify.

Process returns efficiently.

The integration allows the return to be created and registered in Shopify. This way you have all return details available within your e-commerce platform, allowing you to update your stock and process your returns smoothly.

refund customers or generate store credit.

Let your customers choose which resolution they prefer.

With our Shopify integration you are able to issue refunds, or generate coupons, gift cards or store credit directly into Shopify.

  • With refunds your customers receive the order value back on their bank account. Easy, fast and secure.
  • With store credit your customer receives the refund amount as credit on their account in your webshop. Perfect to keep revenue in your store.
  • Give your customers the possibility to spend their refund across multiple orders with gift cards, and combine them with discount codes.
  • Coupons are uniquely generated codes with a set amount. Customers can use them once within your store.
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save time with Automations. 

Proces returns more efficiently. 

Create intelligent workflows that automatically refund your customers, generate store credit, notify your customers, update statuses, and more. Everything synced with your Shopify shop. 

"With automations we're able to cut our return handling time in half!"

 

what Shopify users say about the integration.

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    SUCCESS STORY
    Superstruct

    "Thanks to the integration with Picqer, Shopify and Returnless, the process is super fast and error-free. Before, I had three screens open. Now I do everything from one system and anyone can handle a return.”

     

  • ZEB - Square banner@3x
    SUCCESS STORY
    ZEB

    “Implementing the integrations went super fast, and after that our return process was 90% automated, from notification to refund.”

     

  • Arktis - square banner@3x
    SUCCESS STORY 
    Arktis

    “All systems communicate to each other. When a customer requests store credit in Returnless, the credit is created automatically in Shopify. This saves us more than 80% of manual work.”

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installation & support.

Connecting Returnless to your store only takes 5 minutes. Review our installation guide for more information about integrating Shopify with Returnless. Need help? You have access to support right from within the Returnless platform.

Integration support