Manage and handle PrestaShop returns in one overview.

Connect your PrestaShop webshop to Returnless and easily manage returns. With the PrestaShop RMA extension you have real-time insights into your return data. This way you have the tools at hand to optimize the performance of your catalog.

PrestaShop returns.

Fix your returns with our PrestaShop RMA module!

With the Returnless returns platform you easily implement a return process to your PrestaShop CMS. Customers enter an order number and email address so that the order can be loaded in real-time from PrestaShop.

By clever use of Return Rules we can stop and prevent unnecessary returns. For example returns outside the return period of 14 days, or damaged products. With Return Rules you have the ability to pre-approve returns.


PrestaShop return analytics.

Track performance of your PrestaShop webshop with return analytics!

In our return form, the customer can specify a return reason for each product. We use this to collect valuable data at SKU level.

Create reports by comparing sales data from PrestaShop with the return data of Returnless. What is the return percentage, which products are returned the most, and why?

what our customers say:

5 sterren

“Since we switched from a competitor and some haste was required, I can only say that what was promised has been fulfilled. Communication lines were short and everything was quickly set up to actually get started.”

Remco Nonnekes,

5 sterren

“We no longer receive any return related questions from our European customers. Literally, nothing at all. Thanks to Returnless, we managed to get the number of return questions to 0 within two weeks."

Stef Habraken,

5 sterren

“Our KPIs pointed out that a difficult returns process had an effect on the long-term loyalty of our customers. To gain loyal customers for the long term, the entire customer journey must be in order, including your returns process."

Jimmy Joosten,
Jumbo Sports

5 sterren

We now have a better return experience for our customers. With Returnless we can easily guide our customers to the returns portal, and have an overview of all returns and a faster way to process these.”

Kim Gropstra,

 integration manual. 

Need help? We offer free technical support & implementation.
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Step 1 - Activate webservice
In your Prestashop environment, go to Advance Parameters > Web service and under Enable Prestashop's web service, select Yes if not already. Then create a new webservice key by clicking Add new webservice key.
Step 2 - Configure Webservice key

Select the following permissions when creating the web service:

  • GET addresses
  • GET carriers
  • GET configurations
  • GET countries
  • GET currencies
  • GET customer_messages
  • GET customer_threads
  • GET customers
  • GET images
  • GET languages
  • GET order_carriers
  • GET order_cart_rules
  • GET order_details
  • GET order_histories
  • GET order_invoices
  • GET order_payments
  • GET order_slip
  • GET order_states
  • GET orders
  • GET product_customization_fields
  • GET product_feature_values
  • GET product_features
  • GET product_option_values
  • GET product_options
  • GET product_suppliers
  • GET products
  • GET shop_urls
  • GET shops
  • GET specific_prices
  • GET states
  • GET stock_availables
  • GET stocks
  • GET stores
  • GET suppliers
  • GET taxes
Step 3 - Generate web service key and start integration.

Then create the webservice key. Send the key to your contact person at Returnless so your return form can be linked to your Prestashop store.



Want to see Returnless in action? We love to give you a tour through our platform. Plan a 15-min demo with one of our colleagues and we will show you all in's & out's.

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See for yourself? Sure! You can experience the return process first hand from a consumers point of view. You can request a custom return form in your branding below.