welcome at returnless. 


At Returnless we automate and simplify the return process for webshops. With our return portal you can:
Iconografie | Check-groenblauw Save costs with 30%  Iconografie | Check-groenblauw Handle returns faster  Iconografie | Check-groenblauw Prevent returns with return analytics

How can we help you?

I have a question regarding my return shipment.

Click 'contact' if you bought something from a webshop and are looking for help regarding your return shipment.

CONTACT >

I manage a webshop and want to digitize my return process.

Are you looking for a digital solution for your return process? Check out Returnless by planning a demo or browse our website.

DISCOVER RETURNLESS

about returnless.

Returnless is a B2B return process solution for e-commerce. We automate your returns and offer you insight and a single view of all your returns. Curious? Scroll down to see what wo do. 

smart return form.

100% customizable & on-brand.

With the smart return form, customers can independently create a return label and choose their favorite return method from their own selection. One clear returns process makes up for fewer customer service questions.

The return form is set-up in your webshops branding. With custom fields, drop-downs, checkboxes & photo uploads you ensure that you receive the correct return information.

SMART RETURN FORM
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Return-rules-build-blauw

automate your returns.

Say goodbye to return dilemmas!

With Return Rules you can easily add nuance to your policy. With Return Rules you can easily set what should happen for each type of return. It's up to you! What rules & conditions do you set?

Some examples:

  • Return period expired? > Reject return
  • Apple product? > Manually approve return first
  • Product damaged > Offer free returns
RETURN RULES

handle returns faster.

Check. Approve. Credit. Done!

Logistics has all return information at hand with one scan. With a few presses of a button, customer service colleagues handle a return. Finance credits the amount in no time. And e-commerce managers analyze which products within the range are returned the most and why.

Whether you work in a customer service, finance, logistics or e-commerce department. Our return portal offers every colleague within your company an overview, insight and more control over returns.

RETURN PORTAL
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real-time insight in your return data.

Which products cause the most returns?

Return data contains valuable information for your webshop, it gives you direct insight into the products that cause problems within the product range.

View return data at SKU level, per customer or per period.

This way you can focus on optimizing your assortment and ultimately reducing your return percentage.

RETURN ANALYTICS